Shipping policy

Delivery Timings

Orders received before 11:00 AM IST (Indian Standard Time) usually ship out the same business day. Orders received after this time generally leave the next business day. Orders placed after Fridays at 11:00 AM will be dispatched only on the following Mondays.We prioritize every order & work to arrange the delivery within turnaround time. However, we may not cover delivery delays due to

  • Customer unavailability
  • given address is not valid/wrong/incomplete
  • delay in delivery due to weather conditions or natural disasters.
  • For Remote / ODA ( Out of Delivery Area ) locations, where carrier service is limited, It may take longer than normal delivery timings and We do not guarantee delivery timings in any way.

Please Note: We do not guarantee for delivery timings in any way as we use third party logistic services.
Once we handover the package to carrier, we don’t have much control over it. However, we try our best to delivery it on time and our logistics team takes it further with respective carrier to get it delivered as soon as possible.
If our shipping partners don’t have service at your location, We may have to cancel the order.

Please note that our Shipping partners may not deliver Niramay Medico’s orders on Saturdays or Sundays.
Our Shipping Partners: Blue Dart, DTDC, Amazon Shipping Carrier, Shree Tirupati Courier, V Express, Delhivery, India Post/EMS
Note: Whichever shipping partner will have service at the delivery location, Our system will ship through that carrier.

Shipping Charges

FREE SHIPPING for all orders*
*Promo offer excludes free shipping; standard charges apply at checkout.

Order Delivery Time
  • For Metro Cities 3 to 5 days*
  • For Non-Metro Cities 4 to 7 days*
  • For Remote locations, It may take up to 10-12 days*

* Under ideal circumstances, timings may vary.

Shipping Damage

If your parcel arrives damaged, mention the damage remarks while signing the POD and you need to register the complaint within 24 hours of receiving the parcel.

In the presence of courier person – if you notice that:
  • The outer packaging is damaged/Tampered – point it out to the courier person and inform them that you want to check the content of the shipment. Sign for receiving your shipment and carry out shipment content evaluation right in the presence of the courier person.
    And if you found the content of the shipment is damaged, do not miss to mention the damage remarks while signing the POD and if possible get the contact number of the delivery person. Click the images of the damaged parcel at the time of accepting the parcel and contact our customer support within 24 hours and submit all the details of the damaged parcels along with the proper evidence like photos and image of a signed POD copy(if possible).
  • The outer packaging is not damaged, but if you suspect damage inside the contents of the shipment: point it out to the courier and inform that you want to check the content of the shipment. Sign for receiving your shipment and carry out shipment content evaluation right in the presence of the courier person. And if you found the content of shipment is damaged, mention the damage remarks while signing the POD and we suggest you contact our customer support within 24 hours and submit all the details of the damaged parcels along with the proper evidence like photos and image of a signed POD copy(if possible).

After the courier has left – if you notice that the parcels outer packaging is damaged and the content of shipment is damaged, contact our customer support within 24 hours and submit all the details of the damaged parcels along with the proper evidence like photos and image of a signed POD copy(if possible).

Please refer to our Frequently Asked Questions (FAQs) for further information. You can also Contact Us or email us at and we’ll be glad to assist you with your order.